Shipping & Returns
Shipping Policy
Options - UK mainland only (excluding Bank Holidays)
​
Delivered within 3 working days (order before 2pm)
Over £250 - FREE Monday to Friday, 9am to 5pm **
Below £250 - £15.00 Monday to Friday, 9am to 5pm)**
Click and Collect -Please contact the office to arrange an appointment to collect your order.
Next day delivery
​
Whilst currently this is not always possible, please contact the office before 12 Noon
and we will try our best to meet your requirements. **
**Deliveries to Northern Ireland, the Isle of Man, the Isle of White, the Isles of Scilly and some areas of Scotland take from six to ten working days. Next Day delivery services are not available for these areas. Please contact the office for delivery quotes to these areas and delivery times.
​
​
Return & Exchange Policy
If you don't like any wine that you buy from us, for whatever reason, return it within a month of purchase and we shall refund your money without question or delay.
​
Please telephone on 0797 153 1979 or email office@charlesmurphywines.co.uk
Sale and Return Policy for Party orders
We are here to help when it comes to advising quantities for parties, but we also understand our client’s apprehensions when it comes to running out of wine or champagne at an event. With this in mind we offer a sale and return service so long as the returns are at not more than 50% of the total order.